Dynamics NAV
SD Help Desk
- Author
- Simply Dynamics Ltd
- Category
- Dynamics NAV
- Date
- 12/05/2010
- Size
- 247,61 KB
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SD Help Desk built in Microsoft Dynamics NAV is a comprehensive service management toolset.
Highlights:
- Log and track support incidents.
- Manage SLAs and compliance.
- Manage change requests.
- Retain complete service history.
- Bill for support incidents & contracts.
- Serial and Lot tracking for installed items.
- Warranty & Claims Management.
- Support ITIL alignment.
- Plan, Do, Check, Act.
More info: http://www.simplydynamics.ie/content/product/vertical
Highlights:
- Log and track support incidents.
- Manage SLAs and compliance.
- Manage change requests.
- Retain complete service history.
- Bill for support incidents & contracts.
- Serial and Lot tracking for installed items.
- Warranty & Claims Management.
- Support ITIL alignment.
- Plan, Do, Check, Act.
More info: http://www.simplydynamics.ie/content/product/vertical
Localisation info
WW, GB, IE, US, CAInfo url
http://www.simplydynamics.ie/Addons.html
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